LIC AI Employee OS
Privacy Policy
Last updated: July 16, 2026
Overview
This Privacy Policy explains how LIC AI Employee OS, operated by Ajit Naskar, processes information in connection with its lead management, follow-up, reminder, WhatsApp communication, and appointment management features.
Service Purpose
LIC AI Employee OS supports lead management, customer follow-ups, reminders, AI-assisted WhatsApp communication, and appointment management for insurance advisory workflows.
Data We Process
The service may process names, phone numbers, lead information, WhatsApp messages, message delivery or status information, appointment and follow-up data, account information, and technical logs needed to operate and protect the service.
How Data Is Used
Data is used to manage leads, organize follow-up activity, prepare customer communication, track message and appointment status, troubleshoot service issues, maintain security, and improve the reliability of the system.
WhatsApp and Meta Platform Processing
When WhatsApp features are used, message content, sender details, message IDs, and delivery status events may be processed through Meta's WhatsApp Business Platform. Meta may process this information according to its own platform terms and policies.
OpenAI and AI-Assisted Processing
LIC AI Employee OS may use AI services, including OpenAI, to help draft or assist with communication. AI-generated suggestions should be reviewed by an authorized user before being sent to customers.
Database Storage
Lead records, account-related information, inbound WhatsApp message records, message status data, and follow-up details may be stored in a Supabase database used by the service.
Hosting and Technical Logs
The application is hosted on Vercel. Vercel and related infrastructure may process technical logs such as request metadata, errors, and performance information to operate and secure the service.
Security Measures
The service uses access controls, server-side processing for sensitive operations, environment-based secret management, database security rules, and operational logging to help protect data. No system can guarantee absolute security.
Data Retention
Data is retained for as long as needed to provide the service, maintain records, resolve operational issues, or meet business requirements. Data may be deleted or anonymized when it is no longer required.
User Rights
Users or customers may request access, correction, or deletion of personal data associated with the service, subject to identity verification and applicable operational or legal limits.
No Sale of Personal Data
LIC AI Employee OS does not sell personal data.
Children's Privacy
LIC AI Employee OS is not intended for children. The service should not be used to knowingly collect personal data from children.
Policy Updates
This Privacy Policy may be updated from time to time. The latest version will be posted on this page with an updated date.
Contact
For privacy or data-deletion requests, contact the service administrator through the official LIC AI Employee OS support channel.